Last updated: 2024-10-12
Billoka respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your personal data when you use our web platform ("Platform").
Please read this Privacy Policy carefully to understand how we handle your personal data. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect the following categories of personal data:
1.1. Registration Information: Your email address and account password if you create an account on our Platform.
1.2. Receipt Information: The grocery receipt information you submit via the Platform. This data is used to perform receipt analysis and provide personalized dietary recommendations.
1.3. Usage Information: We collect information about how you use the Platform, including the number of receipts uploaded and your interaction with our recommendations.
1.4. Device Information: We automatically collect information about your device (e.g., IP address, browser type) to ensure the security and performance of the Platform.
2. How We Use Your Information
2.1. Personalization: Your submitted receipt information is used to provide personalized dietary recommendations based on your grocery choices.
2.2. Account Management: If you create an account, we use your registration information to manage your account and communicate with you.
2.3. Platform Improvement: Usage and device data help us analyze how the Platform is used and improve its performance.
2.4. Communication: We may send you emails with service updates or important information related to the privacy policy.
3. Data Retention Period
We will retain your personal data for as long as it is necessary to provide our services or until the user requests its deletion. The retention period may vary depending on the type of data collected:
Registration Information: Stored as long as the user has an active account.
Receipt Information: Stored for up to 12 months from the date of analysis or until a request for deletion is made.
Usage and Device Information: Stored as long as necessary for ensuring Platform performance and security, but no longer than 24 months.
4. Cookies and Tracking Technologies
4.1. Essential Cookies: These cookies are necessary to enable basic functions such as account login and navigation.
5. Data Sharing
We do not sell your personal data to third parties. However, we may share your data under the following circumstances:
5.1. Service Providers: We may share your data with third-party service providers who assist us in providing analysis, technical support, or other service aspects.
5.2. Legal Obligations: We may disclose your information when required by law or in response to legal requests such as court orders or government inquiries.
5.3. Business Transfer: In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred as part of the transaction.
6. Your Rights
Under the EU General Data Protection Regulation (GDPR), you have the following rights concerning your personal data:
6.1. Right to Access: You have the right to obtain information about what personal data we hold about you.
6.2. Right to Rectification: If your data is inaccurate or incomplete, you may request its correction.
6.3. Right to Erasure: In certain cases, such as when your data is no longer necessary for the purposes for which it was collected, you have the right to request the deletion of your data.
6.4. Right to Restrict Processing: In certain circumstances, you have the right to restrict the processing of your personal data, for example, if you contest the accuracy of the data.
6.5. Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transfer it to another data controller.
6.6. Right to Withdraw Consent: If your personal data is processed based on your consent, you have the right to withdraw your consent at any time.
To exercise your rights, you can contact us at billoka.info@gmail.com.
7. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute data security.
8. Contact Information
If you have any questions regarding these terms or wish to contact us regarding the use of services, you can do so by email or via our physical address:
Owner: Billoka MB
Email: billoka.info@gmail.com
Address: Fabijoniškių g. 3A-84, LT-07130 Vilnius